— Questions
Frequently asked
Plans, notice, prices, ad spend, the run sheet, your contact list and where plans are saved.
01Is my launch booked when I send the plan?
No. The plan is a request. E-Content Strategy replies to confirm the scope, the dates, the team and the values.
02How far ahead should I plan?
At least 7 days before the opening. The build-up needs 14 days or more; the app shows the latest day to send the plan so every piece fits.
03Are the prices final?
They are estimates before IVA. E-Content Strategy confirms the final values with the plan.
04Is the ad spend included?
No. Ads management covers setting up and following the ads; the spend is paid by you directly to the platform.
05What is the run sheet?
The opening day hour by hour. The hours you mark as covered become 2-hour coverage blocks for the photo and video crew.
06Do you need my customer list?
The app never reads your contacts. You only choose how big your list is and confirm your customers authorised you to use their data.
07Can you work outside Ibagué?
Elsewhere in Tolima or outside it, travel is quoted separately and availability is confirmed with the plan.
08Where is my plan saved?
On your phone only, until you delete it. There is no account.
— From 7 days before the opening
Put your launch on one page
Choose the date, the build-up, the opening day and the follow-through. Send the plan from your own email; E-Content Strategy replies to confirm.